Privacy Policy

This policy explains how our site collects, uses, stores and protects users’ personal data. Information is handled only for purposes tied to running the site, managing content, security and meeting applicable obligations. By using the site, you confirm you have read the processing methods set out on this page.

Personal data we collect

While you browse and use the site, we may collect details you provide as well as some technical data recorded automatically. The main categories are set out below.

• Your name, email address and other details sent through contact forms
• Your IP address, device, browser and operating system
• Access times and pages visited during the session

This data is handled to keep the site working properly and improve the quality of published content.

How we collect data

Data is collected when you fill in a contact form or interact with the features on the site. Some technical information is recorded automatically while you browse, through cookies, system logs and tools needed for security. We may also receive data from providers tasked with technical security, traffic analysis or communications support.

Purposes of processing

We use data for a limited set of purposes tied to running the site. These are the main ones.

• Handling requests received through contact channels
• Keeping the site secure and improving content structure
• Replying to messages and preventing unauthorised access
• Detecting suspicious activity
• Sending communications about updates you have selected, where allowed

Basis for processing

Processing may be needed to provide the service requested, meet applicable obligations and protect the site from unauthorised access. In certain cases we rely on the consent you give, for example for non-essential cookies or optional communications. Consent can be withdrawn at any time, without affecting the lawfulness of operations carried out before the withdrawal.

Sharing of data

Information may be shared with providers that support hosting, security and technical assistance. These parties receive only the data needed to carry out the tasks assigned. We may also share information with competent authorities when required by law or during fraud investigations. Personal data is not sold to third parties for their own commercial purposes.

Data retention

Data is kept for as long as needed to handle the requests received and meet applicable legal obligations. The period can vary with the category of information and any ongoing communications. When data is no longer needed, it is deleted, anonymised or kept with limited access until the set period ends.

Data security

We apply technical and organisational measures to reduce the risk of unauthorised access, loss, alteration or disclosure of information. Access to data is limited to staff and providers who need it for specific tasks. No digital system can guarantee absolute protection, so users should report any suspicious activity through the contact channels available straight away.

Your rights

You hold several rights over your personal data and can exercise them at any time. These include the following.

• Access to your personal data
• Correction of inaccurate information
• Deletion or restriction of processing where allowed
• Objection to certain activities and withdrawal of consent
• Data portability where it applies

Before processing a request we may confirm the identity of the person making it. A reply is provided within the timeframes set by the applicable rules.

Data of minors

The site is not intended for anyone under 18, and we do not knowingly collect personal data belonging to minors. If we find that a minor has sent personal information through the forms available, we delete the data in line with applicable obligations. Parents or guardians can report situations like this through the contact channels available.

Updates to this policy

This policy may change to reflect technical, operational or regulatory developments. The new version is published on this page and replaces the previous one from the date of the update. Users should check the content now and then for any changes to the purposes, recipients or retention periods of personal data.